RETURN & REFUND POLICY

Return rules summary

• Returns accepted for 14 days
• Free return shipping
• No restocking fee
• No final sale items

At Trading Card Game, customer satisfaction is important to us.

Return Window

Customers may request a return within fourteen (14) calendar days of delivery.

Eligibility Requirements

To qualify for a return:

• Item must be unused and unopened.

• Item must be in original packaging.

• Item must be in resalable condition.

• Proof of purchase must be provided.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following products are generally not eligible for return unless defective or damaged upon arrival:

• Opened trading card products

• Opened booster packs

• Opened booster boxes

• Single trading cards

• Digital products

• Gift cards

• Clearance items

• Final sale products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at:

info@tradingcardgame.us

Please include photographs showing the issue.

Return Shipping

Unless the item was received damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

Refund Processing

Once your return is received and inspected, we will notify you regarding approval or rejection.

Approved refunds will be issued to the original payment method.

Refund processing may take 5–10 business days depending on your payment provider and financial institution.

Order Cancellations

Orders may be cancelled within two (2) hours of purchase.

After this period, cancellation requests cannot be guaranteed because order processing may already have begun.

Chargebacks

Customers are encouraged to contact us before initiating a chargeback so that we can resolve any concerns directly.

Fraudulent chargebacks may result in account restrictions or refusal of future service.