CONTACT US

We'd love to hear from you.

Whether you have questions about products, pre-orders, shipping, returns, or your existing order, our support team is here to help.

Customer Support

Email:
info@tradingcardgame.us

Website:
tradingcardgame.us

Support Hours

Monday – Friday

9:00 AM – 5:00 PM (Business Days)

Response times may vary during product launches, holidays, and high-volume periods.

Order Support

When contacting us regarding an order, please include:

• Order Number

• Full Name

• Email Address Used During Checkout

• Brief Description of Your Inquiry

Providing this information helps us respond more quickly.

Pre-Order Questions

For inquiries regarding pre-orders, release dates, allocations, or product availability, please contact us using the email above.

Returns & Refunds

For return or refund requests, please review our Return & Refund Policy before contacting support.

Business Inquiries

For partnership, wholesale, or business-related inquiries, please contact:

info@tradingcardgame.us

We aim to respond to most inquiries within 1–3 business days.